Our customers benefit by winning new customers, selling more to existing customers, reducing sales force turn-over and having predictable workflows within a profitable and growing business.
Our passion is to help sales organizations improve their win rate and funnel-to-forecast accuracy at the gross margins set by management. We customize all of our training programs to fit the needs of your team.
To perform the necessary due diligence to scope the project.
To work with you in a collegial manner to define realistic solutions, desired outcomes, and timeframes.
To be creative and practical in our approach while still being relevant.
To combine our approach with your established “best practices.”
To deploy our solutions on time and within our cost estimate.
To provide methods and metrics to ensure sustainable results and improved performance.
We conduct all of our engagements in an ethical manner, in keeping with the spirit and intentions of our letter of agreement and confidentiality agreements.
We work constantly to improve our services, methods, tools, and tools to create more value for our clients.
Our project work is guaranteed. Period!
Call us today so We Can Help You Sell More – Faster!
Heather Williams is a former sales executive who successfully sold Operating Room Surgical Lights, Equipment Booms, Surgical Tables and designed Operating Rooms into hospitals and surgery centers in the Western region of the U.S.
In her current role as Managing Director she sells the Everything DiSC, A Wiley Brand and The 5 Behaviors of a Cohesive Team programs to clients throughout the U.S. In this role, she often supports the organization by providing a series of facilitator led programs designed specifically to meet the unique requirements of the client. These are often 1-2 all day sessions.
She also sells the Company’s proprietary workshop series entitled “Selling within Hospitals: Business AcumenTM. This program assists MedTech organizations and others to learn the function and operation of a hospital and how to sell more effectively to them.
Heather is an alumnus of the Miller Heiman Groups Strategic Selling and Conceptual Selling programs.
Heather has a Bachelor of Science degree in Business Administration from Arizona State University.
Tom founded the firm in 1999 and is the Chairman & Founder of the company. His career spans more than 35 years experience in sales, marketing and operations with medical device manufacturers and medical service organizations. Mr. Williams has held a variety of senior management positions with several industry leading organizations that are now owned and operated as Apria Healthcare, Vyiare and Kindred Healthcare. He also began and sold a successful medical services business.
His experience encompasses marketing and selling high technology products to hospitals and physicians in the domestic and international markets and to home health care providers. He has also marketed and sold medical services to hospitals and skilled nursing facilities. He has significant operational experience in the management of specialty hospitals, an ancillary services division and a medical services company.
Mr. Williams has a Bachelor of Science degree in Biology and Chemistry from the University of Detroit and an Executive MBA and MAM degree from the Peter F. Drucker and Masatoshi Ito Graduate School of Management at Claremont Graduate University. He is also a registered and certified respiratory therapist.
Jim is an associate of the firm and works with our Selling Within HospitalsTM: Business Acumen program. He has a 37-year background in the development & operation of healthcare facilities. His experience includes being a hospital CEO both for-profit & not-for-profit facilities of every size & type.
After a successful career with a number of major hospital systems & companies, including Riverside Healthcare Association, Hospital Corporation of America, Charter Medical, Greenville Hospital System, Cornerstone Healthcare, Transitional Hospitals Corporation & Kindred Healthcare, he formed Dover & Associates, LLC in 2006 to perform healthcare development & operations consulting.
His areas of major concentration are financial turnarounds, physician limited partnerships & customer service enhancement.
He also routinely serves as an interim CEO for several Long-Term-Acute-Care Hospitals (LTACHs) Jim has a Bachelor’s Degree in Business from Duke University & an MHA from the Medical College of Virginia, VCU. He has been a Fellow in the American College of Healthcare Executives since 1986.
Jose Portuondo is an associate of the firm. His focus is on marketing and strategy development and implementation, business process redesign, sales force management, operational improvement and organizational effectiveness. He has over 30 years’ experience working with clients in the United States, Europe and Latin America.
His industry expertise and focus includes: medical equipment and product suppliers, hospitals, health insurance, home health care, pharmaceutical, and hi-tech, working with companies ranging from start-ups to Fortune 100. His previous work experience includes serving as the Vice President of Strategy and Business Development for Glasrock Home Health Care, as Engagement Manager for McKinsey and Company in Dallas, TX, interim CFO for a Tertiary Care Children’s Hospital and as a Director in the Latin and North America Divisions of Arthur D. Little.
Mr. Portuondo has Bachelor and Master of Science in Civil Engineering degrees from the Massachusetts Institute of Technology and an MBA from Harvard Business School. He is fluent, and a certified translator, in Spanish and fluent in Portuguese.
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