Do’s & Don’ts for a Successful Negotiation

Background No matter the complexity or size of the deal, there are certain Do’s and Don’ts that you should follow prior, during and following the negotiation. Your goal should be to reach a compromise that is fair and equitable to both parties. Remember–if you close the deal both parties will be partners. Negotiate a win-win […]

Handling Disruptive Negotiation Tactics: Defusing Anger, Threats & Ultimatums

During the lunch break for a recent negotiation workshop a participant asked “How do you handle a customer who seems friendly during the sales process but turns into a monster when negotiating?” He shared with us a story of a mild mannered executive who was engaging and value-focused throughout the sales process but became aggressive, […]

Three Deal Killing Blind Spots in Negotiations

One factor common to all sales professionals is the nagging suspicion and doubt that surfaces in our thoughts as we approach negotiating a close to a major deal. Have I answered all my customer’s questions? Is my price low enough or has someone else brought in a low-ball number at the last minute? Can I […]

Sales Call Preparation is for Amateurs & Rookies!

Let’s be honest most of you reading this missive don’t routinely plan for sales calls and you haven’t’ written out a sales call plan in years. This is not meant as a criticism. It’s just fact, based upon our experience and informal polls in working with sales organizations all over the world and in a […]

Do Checklists have a Role in MedTech Sales?

A significant number of professional organizations have integrated the use of checklists to manage time-sensitive projects. Astronauts, IT professionals, and others in high risk industries use rigorous checklists to help them avoid potential hazards. As an example, every pilot goes through a pre-flight checklist before he pulls away from the gate; its standard operating procedure […]

Are You a Sales Representative That is on the Bubble?

Another quarter went by and you didn’t make plan. For many sales representatives this is not unusual. CSO Insights reported in 2012 that only 63% of sales representatives made quota for the year.1 If you are consistently missing your sales quota it’s not unnatural for a sales professional to wonder if they are on the […]