4 Sales Reviews That Every Organization Should Conduct Routinely!

In meeting with sales executives and global account managers who exceed their revenue goal each year, discussion invariably focuses on the benefits of four review processes that pave a pathway to sales success.  Successful sales executives meticulously conduct four types of sales review processes: Win-Loss Analyses, Global/Strategic Account Reviews, Must-Win Reviews and Funnel Reviews.  Let’s […]

Self- Inflicted Wounds in Sales

No one intentionally tries to lose a sale. It’s not uncommon, however, for even savvy sellers to inadvertently self-inflict a wound or two during the sales year. After all, it’s tough to be perfect all of the time. Here is our list of the most common self-inflicted wounds that we see in working with clients […]

What Should You Do With Stalled Sales Opportunities?

Stalled sales opportunities account for between 10 and 15% of most sales funnels, yet little is written about stalled opportunities and the implications for both the sales representative and the sales manager. They are the dirty little secret of sales. Let’s consider for a moment “what” constitutes a stalled opportunity, “why” opportunities stall, and “how” […]

The Four Coaching Challenges Sales Managers Face

When a sales representative or account manager is promoted to a district, region or team sales manager, they often face challenges they’ve never considered before. For example, how much time do I spend “managing up” to my boss and the senior staff versus “managing down” to my team? Managing up can be problematic because it […]

Are You Ready For A New Sales Quota & The Annual Sales Meeting?

It’s January and for most organizations it’s the beginning of a new fiscal year. This usually means: A new sales quota An annual sales meeting and an awards dinner Every sales representative knows that the New Year will bring a larger sales quota. For front line sales managers (FLSMs) this is an opportunity to lead, […]

Lesson Learned: No Response! Why?

In a recent sales workshop a participant asked us for some help to solve a problem that perplexed her. We asked for some context before she asked her question. Here is the scenario she (we’ll call her Sally to protect her identity) painted for us rather graphically. Have you ever found yourself in this situation? […]

A Sales Skill That is Often Ignored: Listening!

“Most people do not listen with the intent to understand; they listen with the intent to reply.” Stephen R. Covey Are you a great listener? Most, if not all, sales professionals would say that they are great listeners. While most sales professionals would receive high grades many would be wrong if their clients or customers […]