Thomas J. Williams
Tom founded the firm in 1999 and is the Managing Director of the company. His career spans more than 35 years experience in sales, marketing and operations with medical device manufacturers and medical service organizations. Mr. Williams has held a variety of senior management positions with several industry leading organizations that are now owned and operated as Apria Healthcare, CareFusion and Kindred Healthcare. He also began and sold a successful medical services business. His experience encompasses marketing and selling high technology products to hospitals and physicians in the domestic and international markets and to home health care providers. He has also marketed and sold medical services to hospitals and skilled nursing facilities. He has significant operational experience in the management of specialty hospitals, an ancillary services division and a medical services company. Mr. Williams has a Bachelor of Science degree in Biology and Chemistry from the University of Detroit and an Executive MBA and MAM degree from the Peter F. Drucker and Masatoshi Ito Graduate School of Management at Claremont Graduate University. He is also a registered and certified respiratory therapist.
Heather L. Williams
Heather Williams is a former sales executive who successfully sold Operating Room Surgical Lights, Equipment Booms, Surgical Tables and designed Operating Rooms into hospitals and surgery centers in the Western region of the U.S.
In her current role as Vice President Business Development she sells the Everything DiSC, A Wiley Brand and The 5 Behaviors of a Cohesive Team programs to clients throughout the U.S. In this role, she often supports the organization by providing a series of facilitator led programs designed specifically to meet the unique requirements of the client. These are often 1-2 all day sessions.
She also sells the Company’s proprietary workshop series entitled “Selling within Hospitals: Business AcumenTM. This program assists MedTech organizations and others to learn the function and operation of a hospital and how to sell more effectively to them.
Heather also manages the company web site, social media activities and the sales funnel for the entire company. She is an alumnus of the Miller Heiman Groups Strategic Selling and Conceptual Selling programs.
Heather has a Bachelor of Science degree in Business Administration from Arizona State University.
James R. Dover, Jr.
Jim is an associate of the firm and works with our Selling Within HospitalsTM: Business Acumen program. He has a 37-year background in the development & operation of healthcare facilities. His experience includes being a hospital CEO both for-profit & not-for-profit facilities of every size & type. After a successful career with a number of major hospital systems & companies, including Riverside Healthcare Association, Hospital Corporation of America, Charter Medical, Greenville Hospital System, Cornerstone Healthcare, Transitional Hospitals Corporation & Kindred Healthcare, he formed Dover & Associates, LLC in 2006 to perform healthcare development & operations consulting. His areas of major concentration are financial turnarounds, physician limited partnerships & customer service enhancement. He also routinely serves as an interim CEO for several Long-Term-Acute-Care Hospitals (LTACHs) Jim has a Bachelor’s Degree in Business from Duke University & an MHA from the Medical College of Virginia, VCU. He has been a Fellow in the American College of Healthcare Executives since 1986.
Tom is an associate of the firm and sells all of our products and services. He has served as an Associate Vice President for Major Account Sales, Vice President of Market Development & Client Services and Vice President of Sales for ARAMARK Corporation. Mr. Saine has extensive sales management experience in many key areas: talent assessment, key account management and retention strategies, sales strategy, prospecting skills, closing deals and negotiating contracts and sales management development. Tom has taught on the faculties of the University of Florida and the University of Denver specializing in the development of high performance teams. He has published numerous articles on group decision-making and team-building and co-authored a book on communication. Tom has a B.A. degree from the University of Denver, and his M.A. and Ph.D. in Communication from Northwestern University.
Jose (Pepe) Portuondo
Jose Portuondo is an associate of the firm. His focus is on marketing and strategy development and implementation, business process redesign, sales force management, operational improvement and organizational effectiveness. He has over 30 years’ experience working with clients in the United States, Europe and Latin America. His industry expertise and focus includes: medical equipment and product suppliers, hospitals, health insurance, home health care, pharmaceutical, and hi-tech, working with companies ranging from start-ups to Fortune 100. His previous work experience includes serving as the Vice President of Strategy and Business Development for Glasrock Home Health Care, as Engagement Manager for McKinsey and Company in Dallas, TX, interim CFO for a Tertiary Care Children’s Hospital and as a Director in the Latin and North America Divisions of Arthur D. Little. Mr. Portuondo has Bachelor and Master of Science in Civil Engineering degrees from the Massachusetts Institute of Technology and an MBA from Harvard Business School. He is fluent, and a certified translator, in Spanish and fluent in Portuguese.
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